Features

Everything you need to automate customer service

One platform. Every channel. Infinite conversations.

Voice AI

Answer every call — even at 3am

Our voice AI answers calls in natural, human-like conversation. No IVR menus. No hold music. Just instant, intelligent responses in any language.

  • Advanced natural language understanding
  • 7 language support with language auto-detection
  • Custom greeting, name, and personality
  • Call recording & full transcripts
  • Smart escalation to human agents
  • After-hours message taking
Text Channels

One AI across WhatsApp, Messenger, and web chat

Connect all your text channels to a single AI brain. Customers get consistent, instant responses no matter where they reach you.

  • WhatsApp Business API (official, no bans)
  • Facebook Messenger integration
  • Web chat widget for your site
  • Unified conversation history
  • Rich media: images, PDFs, links
  • Automated follow-ups
Website Widget

Live AI chat on your website in 60 seconds

Drop one line of code and your website instantly has a voice + chat AI. Customize it to match your brand.

  • One-line embed code
  • Voice or text mode toggle
  • Custom brand colors & logo
  • Mobile-responsive design
  • GDPR/PDPA compliant cookie handling
  • Offline contact form fallback
Knowledge Base

Train your AI on everything about your business

Import your website, upload PDFs, paste FAQs. Your AI answers questions based on your actual content — never makes things up.

  • Automatic website URL crawling
  • PDF & Word document upload
  • FAQ text input
  • Real-time knowledge updates
  • Semantic RAG search (never hallucinates)
  • Source citations in responses
Smart Bookings

AI books appointments into your calendar

The AI checks availability, books slots, and sends confirmation — all in one conversation. Syncs with Google Calendar and Cal.com.

  • Google Calendar & Cal.com sync
  • Calendly integration
  • Conflict detection & resolution
  • Automated SMS/email reminders
  • Rescheduling & cancellations
  • Custom booking rules
CRM & Summaries

Every interaction logged automatically

After each call or chat, your CRM is updated and a summary is emailed to you. Never forget what a customer said.

  • Auto contact creation & deduplication
  • AI-generated call summaries
  • HubSpot & Zoho CRM sync
  • Freshdesk & Zendesk ticketing
  • Interaction timeline per contact
  • Custom fields & tags
Outbound Campaigns

Proactive AI-powered outreach

Schedule outbound call campaigns at scale. AI makes the calls, qualifies leads, and logs outcomes — no human dialer needed.

  • Bulk contact list upload
  • Custom AI call scripts
  • Real-time campaign analytics
  • DNC (Do Not Call) compliance
  • Retry logic for no-answers
  • Outcome-based routing
Analytics Dashboard

Full visibility into every interaction

Track call volume, resolution rates, peak hours, and customer satisfaction across all channels from one dashboard.

  • Real-time call & chat metrics
  • Peak hour heat maps
  • Resolution rate tracking
  • Language breakdown
  • Missed call analysis
  • Custom date range reports
Reseller / White-Label

Build your own AI receptionist business

Enterprise clients can white-label SpeakToMyAI under their own brand. Full platform access with your logo, domain, and pricing.

  • Custom domain & branding
  • Your own client management portal
  • Volume-based pricing
  • Dedicated infrastructure option
  • Revenue sharing program
  • Reseller training & support

Ready to never miss
another customer?

Join 200+ Malaysian businesses already using SpeakToMyAI. Set up in under 24 hours. No technical skills needed.

No credit card required · Cancel anytime · PDPA Compliant